![]() This was a flag that the WD utility program was the issue. When automatically updating for the Sierra 10.12.2 update, an App Store notification window appeared stating “WDDriveUtilityHelper prevented updates being installed”.After a few hours, I could not access My Book with Finder (no Backups.backupdb folder). Determined the issue was not with Time Machine as I turned backups off, rebooted the iMac, confirmed with Finder that I could read from My Book (Backups.backupdb folder was visible and accessible). ![]() Library/LaunchDaemons/ (this starts the WD Drive utility helper).įrom the System Preferences>Users & Groups>Login Items, remove WDDriveUtilityHelper (this runs the helper when a user logs in).Īfter performing these actions, My Book has successfully executed Time Machine backups for 2 days with no issues. The program runs in three simple steps and takes a few minutes to be done. Recoverit Data Recovery can be used to recover files from Mac after macOS reinstallation, upgrade or even factory reset without Time Machine. ![]() Additionally, I deleted the following that were not removed by the uninstall program: If your Mac is unable to restore from a Time Machine backup, this is not the end of the day. There is an uninstall icon in /Applications for this. At this point, the Time Machine icon on the bottom toolbar began to work for entering Time Machine to access backups. Go back to the Apple Preference and recheck the items previously unchecked. Update: I have resolved the back-up issue by uninstalling the WD Utilities program and removing other items associated with this program. Enter pass code to be able to uncheck 'backup automatically' and 'show Time Machine in menu bar'.
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